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HOSPITALITY MANAGEMENT

Whether you're interested in managing hotels, resorts, restaurants, or event planning, this course equips you with the leadership, customer service, and operational skills needed to succeed in the hospitality industry.

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Description

The Hospitality Management course offers an extensive curriculum that prepares you for a successful career in the hospitality industry. Whether you aim to manage high-end hotels, oversee front desk operations, or deliver top-notch guest service, this course will equip you with the expertise needed to excel.

​It covers vital topics such as front desk management, exceptional customer service, event coordination, food and beverage operations, and financial management in hotel settings. You’ll develop a thorough understanding of the hospitality industry while gaining practical skills for managing day-to-day operations, solving challenges, and ensuring a memorable guest experience.

Why Choose Us?

  • Course is accredited by the United Kingdom CPD Quality Standard

  • Upon successful completion, you will acquire a United Kingdom and internationally recognized CPD certificate. 

  • Study and complete course at your own pace.

  • Get your certificate immediately after the successful completion of the course

What you'll learn

  • Hotel Operations Management: Learn how to manage day-to-day hotel operations and ensure smooth and efficient guest satisfaction.

  • Front Desk and Customer Relations: Gain the skills needed to manage front desk activities, including reservation systems and maintaining excellent customer relationships.

  • Industry Trends and Adaptation: Stay informed about current hospitality trends and develop the ability to adapt to evolving industry demands

  • Team Leadership and Service Excellence: Develop leadership skills to manage teams effectively and foster a culture of exceptional service.

  • Event Coordination and Guest Experience: Learn how to plan and coordinate successful events while delivering memorable guest experiences.

Requirment 

The Hospitality Management Level 5 course requires no prior degree or experience.

This course includes:

  • 5 hours 8 min on-demand video

  • 16 units

  • 2 exam

​​

  • Access on mobile, Tablet and computer

  • Certificate of completion

Course Curriculum

 Hospitality Management                                                        12 lectures

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